Frequently Asked Questions

Find answers to the most common questions about LondonBridgeTales below. For additional support, visit our Help Center.

About LondonBridgeTales

What is LondonBridgeTales?

LondonBridgeTales is a free social gaming platform inspired by London's rich cultural heritage. We offer three classic games—Crown Jewels Slots, Thames Roulette, and Tower Bridge Blackjack—where players can enjoy entertainment using virtual currency called Sovereigns. It's purely recreational gaming with no real money involved.

Is it free to play?

Yes, absolutely. LondonBridgeTales is completely free to play. You receive 5,000 Sovereigns upon starting, and no payment is ever required. There are no hidden charges, no premium tiers, and no real-money transactions.

Is this gambling?

LondonBridgeTales is social entertainment gaming, not gambling. While our games feature elements of chance similar to classic casino games, they use only virtual currency with no real monetary value. No real money is wagered, won, or lost. We're designed purely for entertainment and enjoyment.

Sovereigns and Currency

What are Sovereigns?

Sovereigns (SV) are the virtual currency of LondonBridgeTales. You start with 5,000 free Sovereigns and use them to play our games. Sovereigns have no real-world monetary value and cannot be purchased, sold, or exchanged for money. They exist solely within LondonBridgeTales for gameplay purposes.

What happens if I run out of Sovereigns?

If you spend all your Sovereigns, you can reset your balance by clearing your browser's local storage, which will restore your starting amount of 5,000 Sovereigns. Alternatively, you can simply take a break and return when you're ready to play again with a fresh perspective.

Can I win real money?

No. LondonBridgeTales does not offer real money winnings. Any Sovereigns you win within the platform are virtual currency for use in our games only. They cannot be converted to real money, withdrawn, or traded for any form of payment.

Accounts and Personal Information

Do I need to create an account?

No account creation is required. LondonBridgeTales operates entirely without user accounts. Your age verification and game progress are stored locally in your browser using localStorage technology. This means you maintain complete privacy and control over your data without needing to register or provide personal information.

What information do you collect about me?

We collect no personal information. Your age verification (that you're 18 or older) and your game progress are stored locally on your device only. Nothing is sent to or stored on our servers. For complete details, please read our Privacy Policy.

Age Verification and Eligibility

Why do I need to confirm my age?

LondonBridgeTales is reserved for players aged 18 and over. Age confirmation ensures our platform remains appropriate for adults and complies with legal requirements for entertainment of this nature. Your confirmation is a one-time, browser-level check stored locally on your device.

What if I'm under 18?

LondonBridgeTales is an 18+ only platform. If you're under 18, we ask that you do not use LondonBridgeTales. Our age verification system is designed to prevent access for younger users.

Game Progress and Technical

Is my progress saved?

Yes. Your game progress, including your Sovereign balance, achievements, and game history, is automatically saved in your browser's local storage. As long as you don't clear your browser data, your progress will persist across sessions. If you clear your localStorage, your progress will be reset.

What happens if I clear my browser cookies?

Clearing your browser cookies and local storage will reset your progress and Sovereign balance. To protect your progress, avoid clearing this data while actively playing. If you do accidentally clear it, you can restore your starting balance of 5,000 Sovereigns by refreshing the page.

Will LondonBridgeTales work on my mobile device?

LondonBridgeTales is designed to work on all modern browsers, including mobile browsers on smartphones and tablets. Simply visit LondonBridgeTales.com from your mobile device's browser to play.

Support and Responsible Gaming

Who can I contact if I have a problem or concern?

If you encounter technical issues or have questions not answered in our FAQ or Help Center, please visit our Help Center for comprehensive support information. For responsible gaming concerns, visit our Responsible Gaming page for resources and guidance.

What if I'm worried about my gaming habits?

We take responsible play seriously. If you're concerned about your gaming habits, we encourage you to visit our Responsible Gaming page, which includes self-assessment tools, tips for healthy gaming, and links to professional support organisations. Remember, it's always okay to take a break.